The offer I got in my email:
It appears that using the method of adding your LifeMiles # to the URL does not work. LifeMiles definitely worked this one good to ensure only those targeted would get it.
Thank you for your email about our Earn Your Wings promotion. I've taken a look at the comments on your blog to better understand the nature of the issues experienced by two of your readers. Currently, the promotion is running without any known issues but the following may help to explain certain problems:
-On the afternoon of April 15, a fix was implemented addressing an issue where customers who have a hyphen or an apostrophe in their name could not register (they would of received an error saying their Aeroplan information is invalid).
-In order to register, the name that is provided needs to be an exact match to what would appear on someone's Aeroplan card. If it's not an exact match, an 'invalid information' message will appear.
-As the promotion needs to authenticate every user against the Aeroplan database, a good internet connection is required. We know of at least one occurence where due to what was likely an intermittent connection, someone's registration failed because the authentication check with the Aeroplan database timed-out. The easiest option is to try again.
In order to assist customers who may be experiencing issues, we've also set-up the following email address in order to provide customer support: earnyourwings@aircanada.ca. Should you have any other questions, I would be happy to answer them.
The only news I have for you comes from one of my favourite credit cards, Diners
Club. I got a letter yesterday from them outlining the travel services/benefits
provided by the card. Most of them I knew about but I had never heard about
the new concierge service they now offer call Diners Club Personal Assistant.
Now there are numerous articles out there and I believe even in some of my reviews
that I don't find concierge service to be a huge benefit offered by credit card
companies (typically found on Visa Infinite and World MasterCard cards along
with some Amex cards) and I usually don't make use of it on my other cards and
I most likely won't use it with my Diners. I will check it out however and I
believe there are some people who are so time crunched that these concierge
services come in handy and I'm sure that those of us Diners Club cardholders
(you can't apply for the card at this time) who need a concierge service will
greatly appreciate this one especially considering that this card costs less
per year then most other premium cards with similar benefits. If you are a Diners
cardholder you can check out the Personal Assistant at www.dinersclubassistant.ca