IHG PointBreaks Preview: 167 Hotels (6 in Canada) bookable at the 5,000 Point level starting on Jul 28 for stays until Sep 30

Friday, July 25, 2014

4 comments:

Rewards CanadaJuly 25, 2014 at 4:46 PM
Thanks Jerry, always making sure our content is relevant to us Canadians!

Perhaps the Hotel Indigo offer will be used by someone who may have to stay over at YYZ (and thus not worry about the $10 fee)
JerryJuly 28, 2014 at 7:51 AM
and It's LIVE!!!
C with a TJune 27, 2015 at 11:27 AM
I would just like to point out that I had booked with the Holiday Inn Express Marseille airport for June 16. On March 29 they sent me an email saying that I would get any points for my stay. The said "the hotel" has confirmed your booking. Well, after an hour looking for a HI there, I finally asked at the Kyriad and the receptionist said it was just across the road, only the name had changed to GOLDEN TULIP!!! My husband was ready to throttle me, but it was not my fault. Neither hotel told me of the name change.
Just a heads up in case they do this with any other of their properties!
C with a TJune 30, 2015 at 12:02 AM
The Golden Tulip did honour the booking sort of. Because of all the hassle, we were upgraded to a suite. If you check Tripadvisor, you can see that they do this whenever someone complains. But the kicker was on check out when they wanted to charge me 3 Euros for the city tax. We pointed out that our Holiday Inn booking said the city tax of 1 Euro pp was included in the price. They took the reservation sheet away to photocopy, but still insisted that the city tax is NEVER included. I asked if the tax had gone up and it had, to 1.5 Euro pp. So to be fair, I said that I would pay them 1 Euro more than my reservation rate and no more. Very hautiliy one of the agents gave me back 3 Euros, saying she was not going to argue for 3 Euros. I said that they weren't doing me any favours: that was the terms of the contract. And so I left 1 Euro on the counter. We pushed it back and forth like little kids until it was left there! I was so upset! I then told them that they hadn't fixed the black mold in the shower that the last Tripadvisor person had pointed out. They didn't reply to that, just said my shuttle was ready and good bye.
Guess who isn't booking with Holiday Inn or Golden Tulip for heavens sake, again??
I called Holiday Inn to complain and their best response was to give me some Aeroplan miles. Big deal. I emailed the person who told me about "the hotel" to ask why in god's green she didn't tell me the name of the hotel and I have had no reply in a week. So much for being a "valued customer".

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Friday, July 25, 2014

IHG PointBreaks Preview: 167 Hotels (6 in Canada) bookable at the 5,000 Point level starting on Jul 28 for stays until Sep 30

4 comments:

Top 5 Travel Cards in Canada

TRENDINGScene+ is not just for movies anymore - it's become a versatile powerhouse for all types of rewards

Friday, July 25, 2014

IHG PointBreaks Preview: 167 Hotels (6 in Canada) bookable at the 5,000 Point level starting on Jul 28 for stays until Sep 30

4 comments:

TRENDING
Scene+ is not just for movies anymore - it's become a versatile powerhouse for all types of rewards